Call Centre Supervisor | ConnectNigeria.com Jobs
full time 255 Views Posted about 1 year ago

Call Centre Supervisor

Employer : The Murtala Muhammed Foundation

Location: Ikoyi, Lagos

6th Floor, Foreshore Towers, 2A Osborne Road
NGO/Social Services
Customer Service/Call Centre
Until July 30, 2020

Job Description:

Responsible for assessing the quality of the performance of the call center agents who deal with our existing and potential customer. Use quality monitoring data management system to compile and track performance at team and individual level. Participates in design of call monitoring formats and quality standards, Performs call monitoring and provides trend data to site management team.

Call-Centre-Supervisor

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Company Name : The Murtala Muhammed Foundation
Company Contact Email : info@mmfng.org
Company Contact No. : 09062001225

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