Customer Success Account Manager Intern (Undergraduate Student) - Technical Consulting & Client Success | Jobs
part time 159 Views Posted about 1 year ago

Customer Success Account Manager Intern (Undergraduate Student) - Technical Consulting & Client Success

Employer : Microsoft Nigeria

Location: Victoria Island, Lagos

6th Floor, Civic Towers Ozumba Mbadiwe Road, beside Caverton Helicopters
Technology & Communication
Other Services
Until October 20, 2020

Job Description:

Customer Success Account Managers drive quality planning and delivery of Support services to realize customer business outcomes and overall experience with Microsoft solutions. ? CSAMs partner with customer and Account Team to prioritize and plan customer engagements and programs, driving outcomes to improve the health, performance, and business capabilities of the prioritized workloads. CSAMs drive orchestration, customer sponsor management, and stakeholder communication of prioritized engagements and programs. ? The CSAM also tracks, escalates, and plans for the remediation of technical blockers and provides engineering feedback to further our product and solutions, as appropriate.


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