Dealer And Customer Channel Specialist - E-Commerce Order Management | Jobs
full time 518 Views Posted about 2 years ago

Dealer and Customer Channel Specialist - E-Commerce Order Management

Employer : Bemas Technologies Limited

Location: Lagos Island, Lagos

Suite12, Block 11, Sura Complex, Simpson
Technology & Communication
Marketing & Communications
Until December 6, 2019

Job Description:

Drive and assist in the strategic planning and execution for the digital Ship-to-Store (STS) and In-Store Pick-Up (ISPU) programs. Drive dealer recruitment and onboarding within the Payment and Order Management Systems.Partner with the Strategy team to stand-up, execute and monitor the STS pilot program. Assist in transforming the pilot program into a scaled and highly efficient and effective fulfillment channel.Write, coordinate, and deliver dealer training on the ship-to-store program through various methods such as video, e-mail, and in-dealerships.Cultivate and maintain relationships with dealers to continually expand and improve upon the program, as well as assist dealers in providing excellent customer service.Serve as the primary point of contact for dealers for all system, customer, and operational concerns and issues.Work with the Company Academy to add and manage the dealer fulfillment program to the overall dealer certification program.


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Company Name : Bemas Technologies Limited
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Company Contact No. : +234 805 798 2889
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