full time 54 Views Posted about 2 months ago

Hotel General Manager/Marketing Manager

Employer : ELLIS SUITES LTD

Location: Ojodu Berger, Lagos

22/26 Oremeta Street
Hospitals/Healthcare/Diagnostics
Admin/Secretarial
Until October 31, 2019

Job Description:

  • Serve as the company’s Chief Operating Officer; by overseeing the operations and administrations functions of the hotel, to ensure total guest satisfaction.
  • Hold regular briefings and meetings with all head of departments.
  • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
  • Lead all key property issues including capital projects, customer service and refurbishment.
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Deliver hotel budget goals and set other short and long term strategic goals for the property.
  • Actively involved in marketing and creating a brand image for the hotel.
  • Develop an annual business plan.
  • Initiate cost-effective controls and revenue management techniques.
  • Develop strategies for organizing, staffing, planning and executing functionalities.
  • Provide training for hotel staff in delivering care that meets the best standards and practices.
  • Maintain and manage hotel equipment, infrastructure, inventories and other facilities efficiently.
  • Closely monitor the hotel’s business reports on a daily basis and take decisions accordingly.
  • Ensure that monthly financial outlooks for Rooms, Food & Beverage, Admin & General, on target and accurate.
  • Present monthly financial reporting for the owners and stakeholders.
  • Draw up plans and budget (revenues, costs, etc.) for the owners.
  • Coordination with hods for the execution of all activities and functions.
  • Be accountable for the responsibilities of department heads and take ownership of all guest complaints.
  • Respond to audits to ensure continual improvement is achieved.
  • All clients handling and take part in new client acquisition along with the sales team whenever required.
  • Responsible for safeguarding the quality of operations both (internal & external audits).
  • Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
Hotel-General-ManagerMarketing-Manager

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Company Name : ELLIS SUITES LTD
Company Contact Email : info@ellissuitesltd.com
Company Contact No. : 07016828155
Company Link: ELLIS SUITES LTD

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