Clina Lancet Laboratories

Victoria Island, Lagos

part time

Hospitals/Healthcare/Diagnostics

Query resolution received on e-mail box and give feedback to client telephonically, to ensure customer satisfaction.Pricing of request forms and price guides this includes the foreign labs to ensure that Drs of all labs have parity in pricing, Updating of Work Instructions with new operational client expectations, these changes are then reflected in SOPS and send to clients.

Clina Lancet Laboratories

Victoria Island, Lagos

part time

Hospitals/Healthcare/Diagnostics

Handles and/ or refers service related queries from clients in order to meet service level agreement requirements. Prepares and presents weekly and monthly business reports in the prescribed format to Marketing Director to ensure sharing of relevant and critical business information and analysis of trends/ implementation of corrective measures where relevant.

Clina Lancet Laboratories

Victoria Island, Lagos

part time

Hospitals/Healthcare/Diagnostics

Adheres to professional conduct requirements in line with organizational policy and relevant professional body ethical standards and governmental policies, Interpretation and presentation of management reports in order to monitor work and performance status as well as determine expenditure trends of the region and provide inputs into strategic planning of the organization.