Call Centre Supervisor | Jobs
full time Posted about 1 year ago

Call Centre Supervisor

Employer : The Murtala Muhammed Foundation

Location: Ikoyi, Lagos

6th Floor, Foreshore Towers, 2A Osborne Road
NGO/Social Services
Customer Service/Call Centre
Until Jul 30, 2020

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Job Description:

Responsible for assessing the quality of the performance of the call center agents who deal with our existing and potential customer. Use quality monitoring data management system to compile and track performance at team and individual level. Participates in design of call monitoring formats and quality standards, Performs call monitoring and provides trend data to site management team.

Company Name / Industry
Work Type
Work Type: full time
Industry: NGO/Social Services
Job Function
Function: Customer Service/Call Centre
Work Experience
Years of Experience: 2
Job Level
Job level: 3
Monthly Salary
Deadline of Application
Deadline: July 30, 2020


Contact Personnel

Name : The Murtala Muhammed Foundation
Contact No. : 09062001225

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