Tracking campaigns’ performances.Working closely with the marketing team to create, deploy and monitor various customer retention campaigns.Reporting.Support in optimizing PPC components on Paid Search, Display, Social Media & Programmatic Campaigns.Planning and delivering CRM strategies for the company to ensure customer retention and loyalty.Deciding on a CRM platform, structure, and architecture that works best for Betbiga’s needs.Ensuring that the platform works perfectly across all departments and that it captures all required information at key points in the customer’s life cycle.Customer Journey Mapping (CJM) work. These will include customer profiling and analysis.Overseeing direct communications with customers through CRM.Monitoring and maximizing customer lifetime value strategies to ensure maximum profitability.Ensuring the database is segmented effectively for targeted marketing activities.
Until Oct 10, 2020
Obafemi Awolowo Way, Alausa,
Electronic Manufacturing - Customer Service/Call Centre
Until Aug 8, 2021
6 Mobolaji Johnson Avenue, Ikoyi, Lagos,
Real Estate - Customer Service/Call Centre
Until Nov 11, 2020
2 Oludegun Avenue, Mafoluku,
FMCG & Retails - Customer Service/Call Centre
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