Customer Support Intern | Jobs
full time Posted about 2 years ago

Customer Support Intern

Employer : WhoGoHost

Location: Ikeja, Lagos

Plot 3A, Olumuyiwa Street, Off Babington Ashaye Cresent, Omole Phase 1
Internet Service Provider
Customer Service/Call Centre
Until Nov 30, 2019

( Sign in to view salary)

Job Description:


  • Connect with customers via phone, email, and chat to provide a personalized help desk experience without scripts 
  • Troubleshoot a variety of basic technical and non-technical issues customers are having with their web hosting plans and services. 
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. 
  • Meet performance standards set by the department 
  • Work with customers to describe products and/or services, in order to persuade potential and current customers to renew or purchase products and/or services. 
  • Provide front-line support for level one escalation via telephone/email support to customers for their queries 
  • Recommends potential products or services to management by collecting customer information and analyzing customer needs. 
  • Perform miscellaneous tasks as assigned.  


Company Name / Industry
Company: WhoGoHost
Work Type
Work Type: full time
Industry: Internet Service Provider
Job Function
Function: Customer Service/Call Centre
Work Experience
Years of Experience: 1
Job Level
Job level: 1
Monthly Salary
Deadline of Application
Deadline: November 30, 2019


Contact Personnel

Name : WhoGoHost
Contact No. : 070022332233
Job Link : WhoGoHost

Related Jobs

Until Feb 2, 2020

Client Service Officer (Marketing)

Plot PC 12, Churchgate Street,
Victoria Island, Lagos

full time

Banking/Financial Services - Customer Service/Call Centre


Until Apr 4, 2021

Call Center Agent

Abuja, Federal Capital Territory

full time

Hospitals/Healthcare/Diagnostics - Customer Service/Call Centre

PreDiagnosis International

Until Aug 8, 2021

Customer Relationship Officer at Masters Ville Children Scho

Ajao Estate, Lagos

full time

Education - Customer Service/Call Centre

Masters Ville Children School

Sign Up For More Job Offers

Get the latest jobs, job resources, job hunting tips and updates straight to your inbox. Sign up to our newsletter now.