Front Desk Officer | Jobs
full time Posted about 2 years ago

Front Desk Officer

Employer : Independent Project Monitoring Company Limited (IPMC)

Location: Ikoyi, Lagos

18b Olu Holloway Road,
Construction & Engineering
Customer Service/Call Centre
Until Dec 19, 2019

( Sign in to view salary)

Job Description:

Perform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify theircredit card dataRegister guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner.Liaise with our housekeeping staff to ensure all rooms are clean, tidy andfully-furnished to accommodate guests’ needsConfirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments.Posting charges to appropriate guest accounts.Customer service attitudeExcellent communication and organizational skill

Work Type
Work Type: full time
Industry: Construction & Engineering
Job Function
Function: Customer Service/Call Centre
Work Experience
Years of Experience: 1
Job Level
Job level: 2
Monthly Salary
Deadline of Application
Deadline: December 19, 2019


Contact Personnel

Name : Independent Project Monitoring Company Limited (IPMC)
Contact No. :

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