Loan Recovery Officer At BFREE Africa | ConnectNigeria.com Jobs
full time Posted about 3 months ago

Loan Recovery Officer at BFREE Africa

Employer : BFREE Africa

Location: Ilupeju, Lagos

Banking/Financial Services
Customer Service/Call Centre
Until Jul 23, 2021
Loan-Recovery-Officer-at-BFREE-Africa

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Job Description:

At BFREE, we focus on improving consumers’ financial health through our tech-enabled ethical credit management system that makes collection processes in Nigeria and Kenya more scalable, efficient, and user-friendly. Our approach uses a combination of a self-servicing portal, automation supported by human operations, and machine learning algorithms, to cluster and predict customer behaviour. This results in higher recovery rates for lenders and a better experience for borrowers.

We are recruiting to fill the position below:

Job Title: Loan Recovery Officer

Location: Illupeju, Lagos
Employment Type: Full-time

What You Will Be Doing

  • Contacting and tracking customers and informing them of their overdue loans.
  • Advising customers on their payment options and negotiating suitable payment plans.
  • Following up with clients on previous payment arrangements.
  • Maintaining customer payment records.
  • Responding to customer queries.
  • Maintaining accurate, up-to-date customer account information.
  • Reporting daily progress against targets to the Team Leader.

Consider Applying If You Have

  • Bachelor’s Degree, HND, NCE, OND, with 1 – 3 years of experience.
  • Previous experience working as a Collections Officer/call centre agent.
  • Familiarity with state debt collection laws.
  • Knowledge of payment plans and accounting procedures.
  • Working knowledge of google workspace.
  • Excellent communication and negotiating skills.
  • Good listening skills and superb questioning techniques.
  • Infrastructure to work from home when necessary.

What We Offer
Working for a fast-growing tech-enabled ethical credit is a rare opportunity, one we consider a lifestyle choice rather than a job choice. Our positions are challenging, but also come with amazing advantages and fulfillment to those who earn them.

Here’s what we offer:

  • Competitive Salary.
  • HMO
  • Flexible remote work schedule
  • 16weeks Paid maternity
  • Paternity leave.
  • 15 days Annual Leave
  • Opportunities to learn and grow with assigned personal development budgets
  • We give you the opportunity to solve challenging and meaningful problems that make a difference.
  • Ability to work with some of the best minds in the financial industry through frequent, if not daily, interactions.
  • And in case you were wondering: no politics, no b.s., no suits, and no jerks

Application Closing Date
23rd July, 2021.

Note

  • Selected candidates will be resuming 2nd August, 2021.
  • Females are strongly encouraged to apply.

Company Name / Industry
Work Type
Work Type: full time
Industry
Industry: Banking/Financial Services
Job Function
Function: Customer Service/Call Centre
Work Experience
Years of Experience: 2
Job Level
Job level: 3
Monthly Salary
Deadline of Application
Deadline: July 23, 2021

Gallery

Contact Personnel

Name : BFREE Africa
Contact No. :
Job Link : BFREE Africa

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