Medical Officer At Wellness Health Management Services Limited | Jobs
full time Posted about 2 months ago

Medical Officer at Wellness Health Management Services Limited

Employer : Wellness Health Management Services Limited

Location: Lagos

Medicine & Pharmaceutical
Until Aug 13, 2021

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Job Description:

Job Summary
We require the services of an experienced Medical Practitioner who will work with our Customer Experience team to ensure that excellent and high quality service is provided to our clients across all communication channels.


  • Accomplish quality assurance objectives by orienting, training and coaching the customer experience team on medical terms so as to ensure that all queries coming into the department are resolved fully within the team
  • Drive down incident rate of customer experience executives by requesting medical clarification from other sources / teams.
  • Enhance customer relationship in order to meet organizational and operational objectives
  • Ensure clients (corporate customers, retails customers, distribution partners and providers) have a seamless encounter with using our service.
  • Work with the medical team for the success of medical outreaches and medical checks
  • Ensure client engagement sessions through provision of periodic health talks and medical advisory
  • Work promptly with the Customer Experience Team to ensure authorizations are given in line with diagnosis
  • Contact potential and existing customers to inform them about the company’s services and ensure that all enquirers are resolved
  • Investigate Call-logs for vetting of authorization given to Providers and recall invalid authorization


  • Candidates should possess an MBBS
  • 1-3 Post NYSC work experience is required.
  • Ability to make professional judgment on coverage and non-coverage of care requests per time, based on the enrollee’s benefits list
  • Excellent communication and presentation skills

Application Closing Date
13th August, 2021.

Method of Application
Interested and qualified candidates should send their CV to: using the Job Title as the subject of the email.

Company Name / Industry
Work Type
Work Type: full time
Industry: Hospitals/Healthcare/Diagnostics
Job Function
Function: Medicine & Pharmaceutical
Work Experience
Years of Experience: 2
Job Level
Job level:
Monthly Salary
Deadline of Application
Deadline: August 13, 2021

Contact Personnel

Name : Wellness Health Management Services Limited
Contact No. :

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