TECHNICAL SUPPORT OFFICER I | ConnectNigeria.com Jobs
full time Posted about 2 years ago

TECHNICAL SUPPORT OFFICER I

Employer : Valinno Systems Limited

Location: Ikeja, Lagos

3 ,Ogunmade Street, Off Ajao Road
Consultancy
IT & Telecoms
Until Feb 20, 2020
TECHNICAL-SUPPORT-OFFICER-I

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Job Description:

Field incoming help requests from end users via both telephone and support tickets in a courteous mannerPrioritize and resolve problems. Escalate tickets/issues (when required) to the appropriately experienced technician based on SLAsSoftware installation for new and existing clientsRecommend process improvements for clients to ensure they maximize the benefits of our solutionsCommunicate with clients appropriately and manages client expectations to ensure that the client implementation is a success


Company Name / Industry
Work Type
Work Type: full time
Industry
Industry: Consultancy
Job Function
Function: IT & Telecoms
Work Experience
Years of Experience: 2
Job Level
Job level: 3
Monthly Salary
Deadline of Application
Deadline: February 20, 2020

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Contact Personnel

Name : Valinno Systems Limited
Contact No. : +234 (01) 454 0486-7, 07030777660

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